FREQUENTLY ASKED QUESTIONS ( FAQS ) � BANGKOK SERVICED APARTMENT DEFINITION

1) Why Grand President Serviced Apartments offers more than a hotel?
Many people prefer to stay somewhere with the services of a hotel and the space and ambiance of a home.�� Serviced apartments have become very popular, with fully equipped kitchens, laundry, one or more bedrooms, separate living rooms. Guests can cook for themselves, do their laundry, have a dinner party, a meeting or whatever they like. Serviced Apartments can offer significant savings and more flexibility

A business person in Bangkok for a conference, overseas visitors, families on holiday, temporary accommodation - fully serviced apartments can offer real savings.

Well priced and affordable. All our Serviced Apartments have easy access to the expressways, Skytrain connecting to all of Bangkok�s shopping, tourist attractions and business centres.

Suitable for every budget and lifestyle in Bangkok

2) How far are your properties from BTS stations?
All four Serviced Apartments are located nearby BTS Skytrain stations

3) How far are your properties to the Airport?
Driving to the Airport takes 30 minutes or 28 km.

4) Do you provide limousine service?
Yes, we offer both pick up and drop off limousine service to Don Muang Airport. The service costs from B700� a trip for a sedan (capacity 3 � depending on luggage)

5) Where can I find your limousine driver when I arrive at the airport?
Turn left after exiting the customs clearance and look for your name.

6) Do you have a telephone direct line?
Yes, by request only. Installation fee of B2,000nett is levied and monthly rental fee of B1,500nett is charged.

7) Do you provide baby sitter and baby cot?
No, we do not provide baby sitter service. But our guest service assistant can provide information on the service. However, baby cot is available upon request.

8) Can I bring pets to stay with me?
No, we do not have a policy allowing pets in the properties.

9) How do I make a reservation?
You can make reservation at any of the following channels:-

1.      online reservation at www.cbream.com or click here to make your reservation

2.      email hospitalitysales @cbream.com

3.      Thailand toll free telephone 1 800 29 1818

4.      Telephone: (662) 651 17 50 ���� Fax: (662) 651 17 59

10) What if the selected serviced apartment type is not available?
The on line reservation automatically checks the selected apartment available during the desired period. If it is not available, you may choose another type of apartment.

11) What do you do if do not receive a confirmation of my online reservation?
Within 3 business days, you should receive our confirmation. If you do not, please email our Hospitality Sales Center at [email protected].

12) How can I cancel my reservation?
In case you need to cancel your reservation, cancellation can be made on site, email to [email protected] or fax (662) 651 17 59. Cancellation made 3 working days prior to arrival will not be charge and cancellation made 2 working days prior to arrival is subject to 50% of total reservation made. No show will be charged 100%.

13) Do you levy extra charges if additional person stays with me?
No, but, should you request for extra beds, additional charge will be B500nett per night per bed (subject to maximum number allowed in room configuration)